Privacy first, always

Goridar protects every shared ride, parcel delivery, and food order with layered data safeguards.

We only collect what powers safe matches, courier dispatch, food orders, and timely payouts. Your identity, payments, 6-digit Escrow PINs, and routes stay encrypted and verifiable. Read this policy to see how we handle data across drivers, couriers, food vendors, passengers, and agents.

Last updated:

Access checks

Every 90 days

We audit internal access so only authorised teams view sensitive data.

1. Introduction

This privacy policy explains how Goridar ("we", "us") collects and processes personal information when you use our services, including our website and apps. By using Goridar, you agree to this policy.

2. Data we collect

  • Account information (name, email, phone, profile photo, user role)
  • Verification data (driver/rider licence, vehicle details, business verification for food vendors)
  • Commute and delivery details (pickup/drop-off addresses, live parcel coordinates, vehicle transport mode)
  • Food order details (kitchen menu selections, special instructions, order status logs)
  • Escrow and verification data (encrypted 6-digit delivery PINs, proof-of-delivery photos)
  • Transaction data (ride payments, courier fees, Escrow locks and releases, wallet settlements)
  • Device and usage data (IP, app version, telemetry when active, pages viewed)
  • Communications (in-app messages, support tickets, reviews and ratings)

3. How we use data

  • Provide, optimize, and match shared commute rides, express courier deliveries, and food orders
  • Verify courier and driver identities, maintain trust and platform safety standards
  • Operate bank-grade Escrow locks and releases using encrypted 6-digit confirmation PINs
  • Calculate and settle 100% courier payouts and driver wallet balances instantly
  • Personalize features, nearby kitchen recommendations, and route radar
  • Comply with legal and financial obligations and resolve support requests

5. Sharing

We share data with:

  • Other users when needed to facilitate a booking
  • Service providers (e.g., cloud hosting, payments) under contract
  • Authorities when legally required or to protect safety
  • With your consent, for specific features or partnerships

6. Security

We use administrative, technical, and physical safeguards to protect data. No system is 100% secure, but we work to prevent, detect, and respond to incidents promptly.

7. Data retention

We keep data only as long as necessary for the purposes described or as required by law. You may request deletion, subject to our legal obligations and legitimate interests.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, object to processing, or withdraw consent. To exercise rights, contact us using the details below.

9. Cookies

We use cookies and similar technologies to remember preferences and analyze usage. You can manage cookies in your browser settings.

10. Contact

Questions or requests? Email privacy@goridar.com.ng or write to: Goridar Privacy, 123 Commute Lane, Suite 100, City, Country.

11. Changes to this policy

We may update this policy from time to time. We’ll post the new date above and, when appropriate, notify you through the app or email.

Exercise your rights

Request a copy or deletion of your data

You can delete your account directly inside the Goridar mobile app at any time by navigating to your Profile screen and selecting the Delete Account option. Alternatively, you can submit a request below, and our privacy team will verify your identity, then confirm deletion within 30 days.

Privacy desk mailbox

Email us using the address linked to your Goridar account and describe the action you need (download, delete, or update).

Email privacy@goridar.com.ng

We’ll only use details you provide via email to fulfil your privacy request.