Browse the categories below. If you don’t see what you need, reach out and our support squad will respond in minutes.
Questions resolved
12k+
This year alone across chat, email, and agency hotline.
Average rating
4.8 / 5
Support satisfaction from over 3,000 recent tickets.
Live wait time
under 5 min
During weekday peaks across active corridors.
Drivers & Delivery Couriers
Couriers receive 100% of the agreed delivery fee directly to their in-app wallet immediately when the customer provides the 6-digit delivery PIN. Drivers receive daily automated payouts for shared seat rides.
Food & Escrow Orders
When you order from a local kitchen, funds stay locked in Escrow. Your private 6-digit PIN is only given to the dispatch rider when your food is handed over hot and intact.
Chat in-app, call the hotline, or book an agent callback. We follow up until your ride or payment issue is fully resolved.
Support coverage
Emergency? Dial the in-app SOS to alert our safety desk instantly.